Effective Date: June 1, 2025

Contractor 360 respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how Contractor 360 collects, uses, stores, and protects information when you visit our website, contact us, book a call, request information, use our services, or interact with our online forms and digital tools.

Contractor 360 is located at:

Contractor 360
375 University Avenue
Toronto, Ontario
Canada

Email: connect@contractor360.pro
Phone: 647-622-3799

1. Information We Collect

We may collect personal information that you voluntarily provide when you contact us, submit a form, book a call, request a free trial, subscribe to updates, or communicate with us.

This may include your name, business name, email address, phone number, website, service area, business type, and any other information you choose to provide.

We may also collect information about your business operations if you work with Contractor 360, including how your business handles leads, quotes, follow-ups, invoices, payments, customer requests, and related administrative workflows.

When you visit our website, we may automatically collect limited technical information through cookies, analytics tools, and similar technologies. This may include your IP address, browser type, device type, pages visited, time spent on the site, referring pages, approximate location, and general usage patterns.

2. How We Use Your Information

Contractor 360 uses personal information to operate our business, provide our services, respond to inquiries, improve our website, and communicate with potential and existing clients.

We may use your information to:

Respond to your questions, requests, or messages.

Schedule calls, consultations, demonstrations, or free trials.

Understand your business needs and recommend suitable systems or services.

Set up, manage, maintain, or improve Contractor 360 systems for your business.

Provide customer support and service updates.

Improve our website, marketing, offers, and user experience.

Send relevant business communications, where permitted by law.

Maintain internal records and comply with legal, regulatory, accounting, or security obligations.

We do not sell your personal information.

3. Cookies and Website Tracking

Our website uses cookies and similar technologies to help the website function properly, understand how visitors use the site, improve performance, and support marketing and analytics.

Cookies are small text files placed on your device when you visit a website. Some cookies are necessary for the website to work, while others help us understand website traffic and visitor behaviour.

We may use cookies for:

Website functionality.

Website performance and security.

Analytics and traffic measurement.

Remembering user preferences.

Understanding which pages and content are most useful to visitors.

You can control or disable cookies through your browser settings. If you disable cookies, some parts of the website may not work properly.

4. Google Analytics

Contractor 360 uses Google Analytics to understand how visitors interact with our website.

Google Analytics may collect information such as pages visited, time spent on pages, device type, browser type, approximate location, traffic source, and website interactions. This information helps us understand what content is useful, how visitors find our website, and how we can improve the experience.

Google Analytics uses cookies and similar technologies to collect and process this information. Google may process this data on servers located outside Canada, including in the United States or other jurisdictions.

We do not intentionally send names, email addresses, phone numbers, or other directly identifying personal information to Google Analytics.

You can learn more about how Google uses information from sites and apps that use its services by visiting Google’s privacy resources.

You may also be able to opt out of Google Analytics tracking by using browser settings, cookie controls, or Google’s available opt-out tools.

5. How We Share Information

Contractor 360 may share personal information only when necessary to operate our business, provide services, comply with legal obligations, or protect our rights.

We may share information with:

Service providers who help us operate our website, analytics, email, scheduling, hosting, CRM, payment, automation, or business systems.

Professional advisors such as accountants, lawyers, or consultants.

Technology providers used to build, manage, support, or improve Contractor 360 systems.

Government, regulatory, or law enforcement authorities if required by law.

A successor organization if Contractor 360 is involved in a merger, acquisition, restructuring, or sale of business assets.

When we use service providers, we aim to work with providers that use reasonable safeguards to protect personal information.

6. Client Data and Business Information

If you become a Contractor 360 client, we may access or process business information needed to set up, manage, or improve your system.

This may include information related to leads, customers, quotes, invoices, follow-ups, payment status, workflows, internal processes, or business operations.

We only use this information to provide the services requested, maintain the system, improve workflows, support your business, and fulfill our obligations.

We do not use client business information for unrelated purposes without permission.

7. Consent

By using our website, submitting information, contacting us, requesting a trial, or using our services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.

Where required by law, we will ask for your express consent before collecting, using, or disclosing certain types of personal information or before sending certain commercial electronic messages.

You may withdraw your consent at any time, subject to legal or contractual restrictions. To withdraw consent, contact us at connect@contractor360.pro.

8. Email and Marketing Communications

Contractor 360 may send business communications, service updates, follow-up messages, or marketing communications where permitted by applicable law.

If you receive marketing emails from us, you can unsubscribe at any time by using the unsubscribe link in the email or by contacting us at connect@contractor360.pro.

We will make reasonable efforts to process unsubscribe requests promptly.

9. Data Storage and Retention

Contractor 360 retains personal information only as long as necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

We may retain information to provide services, manage client relationships, resolve disputes, maintain business records, comply with legal obligations, and improve our systems.

When information is no longer needed, we will delete, anonymize, or securely dispose of it where reasonably possible.

10. Data Security

Contractor 360 uses reasonable administrative, technical, and organizational safeguards to protect personal information against unauthorized access, loss, misuse, disclosure, alteration, or destruction.

However, no website, online service, email system, or internet transmission is completely secure. We cannot guarantee absolute security of information transmitted online.

If you believe your information has been compromised, please contact us immediately at connect@contractor360.pro.

11. International Storage and Processing

Some of the service providers we use may store or process information outside Canada, including in the United States or other jurisdictions.

When information is processed outside Canada, it may be subject to the laws of those jurisdictions, including lawful access by courts, governments, regulators, or law enforcement authorities.

By using our website or services, you understand that your information may be stored or processed outside your province, territory, or country of residence.

12. Your Rights and Choices

Depending on applicable law, you may have the right to request access to the personal information we hold about you, ask that inaccurate information be corrected, withdraw consent, request deletion where appropriate, or ask questions about how your information is used.

To make a privacy request, contact us at:

Contractor 360
375 University Avenue
Toronto, Ontario
Canada

Email: connect@contractor360.pro
Phone: 647-622-3799

We may need to verify your identity before responding to certain requests.

13. Third-Party Links

Our website may contain links to third-party websites, platforms, tools, or services.

Contractor 360 is not responsible for the privacy practices, content, security, or policies of third-party websites. We encourage you to review the privacy policies of any third-party sites or services you visit.

14. Children’s Privacy

Contractor 360 does not knowingly collect personal information from children.

Our website and services are intended for business users and adults. If we learn that we have collected personal information from a child without appropriate consent, we will take reasonable steps to delete it.

15. Changes to This Privacy Policy

Contractor 360 may update this Privacy Policy from time to time to reflect changes in our business, website, services, legal obligations, or privacy practices.

When we update this policy, we will change the effective date at the top of the page.

Your continued use of our website or services after changes are posted means you accept the updated Privacy Policy.

16. Contact Us

If you have questions about this Privacy Policy, how we handle personal information, or how to exercise your privacy rights, you can contact us at:

Contractor 360
375 University Avenue
Toronto, Ontario
Canada

Email: connect@contractor360.pro
Phone: 647-622-3799